We will always offer you the best quality for the best every day. Please be advised that we do charge for shipping on our orders. There are some cases where we can provide a deeper discount or offer free shipping options to you, for example, if an order is over $12,500 or a large number of items are coming from same manufacturer. If your project order meets one or both of these platforms we may be able to reduce fees that apply. Looking forward in helping you with your new journey; please submit the required information in the form below and our consultant team will put together your project quote.
After you submit your quote form/information, one of our Consultants will start preparing project quote for your business.
In the event a product is listed at an incorrect price, has an incorrect product description or selling quantity due to typographical error or error in manufacturer information received from our suppliers, ERIS shall have the right to refuse or cancel any order placed under these conditions. ERIS shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ERIS immediately issues a credit to your credit card account in the amount of the incorrect price. If you receive your item and an issue is discovered with any of the above, customer agrees to abide by ERIS resolution to correct the issue.
The purchaser agrees to get all the information necessary for them to make an educated decision regarding the purchase. The purchaser agrees not to hold ERIS responsible for anything not stated in the listing or included in the picture, including, but not limited to, assumptions made by the buyer or any verbal statements.
The purchaser agrees to have the merchandise assembled, installed, and adjusted by knowledgeable, licensed, and experienced personnel. Improper installations may void product warranties and may cause malfunction. The purchaser agrees that ERIS will not be held responsible for damages resulting from misuse, improper installation, or uncertified repair of equipment and other items.
All concerns about new merchandise will be limited to what is covered in the particular manufacturer’s warranty and the purchaser agrees that they will not hold ERIS responsible for all matters regarding the item including, but not limited to, any matters regarding the manufacturer’s performance per the warranty.
All items on our website have real-time, wholesale pricing, which is subject to change daily. Product pages will list impending manufacturers’ price increases, where applicable. For pending orders, sales quotes and leases, we reserve the right to enforce these price increases on orders not paid in full by the specified deadline. In order to ensure that you receive the most accurate pricing on your order, place the order and pay in full within 10 days of sales quote.
Website Pricing and Description Errors
All prices are subject to change without notice. On rare occasions, a product is listed at an incorrect price, picture, or description due to a website error or manufacturers redesign. We will resolve the discrepancy, at our discretion, on all orders placed for the product listed incorrectly. This resolution may involve coming to an agreed upon price with the customer or a cancellation of the order, resulting in a full refund.
Product Specification Changes
Manufacturers my change product specfications without notice, if it will improve the design or operation of a product, or because of availability of materials.
Residential use of Equipment
Commercial Equipment is not designed for residential use of any kind. When used in a residential setting, all manufacturer warranties are voided upon delivery. NO EXCEPTIONS.
Note: We reserve the right to deny shipment for residential usage.